Service Engineer (80-100%)

Service Engineer (80-100%)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Service Engineer, you will execute service work on rolling stock and energy storing systems with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.Reporting to the Head of Field Service, you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately 50 days of domestic and 30 days of international travel, as you will be providing hands-on assistance at customer sites.

Your responsibilities

• Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures, and safety guidelines
• Creating and maintaining strong relationships with customers, appreciating their needs, and providing specialist assistance and solutions
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews
• Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
• Identifying opportunities to develop new service applications, equipment and methods
• Provide training and support to customers

Your background

• Four years of experience in electrical work, testing, maintenance, or service, working as test or commissioning engineer with power electronics or on electrical vehicles
• Knowledge and hands-on experience in servicing, maintaining, commissioning, and repairing power electronic products
• Willingness to travel worldwide
• Proven leadership skills, with a collaborative, solution-focused approach and strong written and spoken communication skills
• Technical apprenticeship or bachelor’s degree in electrotechnics
• Fluency in German and English, French is a plus

Benefits

• Canteen
• Flexible work practices
• Gym membership

More about us

ABB Traction is a leader in traction technologies, driving innovation in rail and e-mobility. Our propulsion, auxiliary and energy storage solutions contribute to making transportation more sustainable, while saving energy every day. Our people and culture are the foundation of our success. We all together make the difference for our customers every day.We look forward to receiving your application. The recruiting process is being led by Julia Farin, Talent Partner ABB Switzerland Ltd. If you want to discover more about ABB, take another look at our website www.abb.com.ABB Data Privacy Statement:https://new.abb.com/privacy-notice/candidate